Customer Care Coordinator

About the Company:

Our client specializes in a complete line of home comfort rental solutions for your home. With their associates they have over 40 years of experience in the new home industry serving over 250,000 satisfied home owners throughout the Greater Toronto Area. Their dynamic team is constantly searching world wide for innovative solutions for new home buyers.

They are currently looking to hire an industry experienced Customer Care Coordinator, who is capable of working independently from start to end on each transaction.

Duties and Responsibilities: 

• Performing accounts receivables and accounts payables; invoicing homeowner
• Inputting new job orders into system
• Organize the ordering of equipment specific to each job order
• Answering incoming calls from customers and clients
• Updating accurate job order information into the software as required
• Scheduling appointments for service and installation of rental equipment
• Assistant with minor troubleshooting over the phone
• Responsible for seeing each job order transaction from start to end
• Any other duties as required

Requirements:

• Able to work in office, Monday to Friday 8:30am to 5pm
• Experience working in office setting, administrative tasks and customer service skills
• Professional and organized with attention to detail
• Excellent computer and phone manner skills
• Comfortable working independently and as part of a team

Compensation:

• Competitive salary (based on experience)
• Company benefits package
• Working with a supportive team and friendly environment

Thank you for your interest in this opportunity. Please apply by attaching your resume.